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ISO 21678:2020 · BUILDING AND CIVIL ENGINEERING SUSTAINABILITY BENCHMARK FRAMEWORK

ISO 21678:2020 Building Sustainability Indicators & Benchmark Consultancy in the UAE

Create credible sustainability indicators. Benchmark performance. Support better built-environment decisions.

NEC helps developers, consultants, contractors, and asset owners structure sustainability indicators and benchmarks for buildings and civil engineering works using ISO 21678 principles and requirements.

Assessment route: ISO 21678 provides principles, requirements, and guidance for sustainability indicators and benchmarks. It is not a general management-system certification standard; verification depends on the project, reporting framework, or assessment scheme.

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UNDERSTANDING THE STANDARD

What is ISO 21678:2020?

ISO 21678 defines principles, requirements, and guidelines for developing and using benchmarks when assessing economic, social, and environmental performance through sustainability indicators.

NEC translates the framework into clear responsibilities, documents, controls, records, and improvement activities that fit the organisation’s actual operations.

Current reference: ISO 21678:2020 is the current published edition.

WHY ORGANISATIONS PURSUE IT

Why are you looking for ISO 21678:2020?

NEC shapes the route around the commercial objective, operational reality, and current readiness.

01

Client or Contract Requirement

Build credible evidence aligned with the applicable standard or framework.

02

Regulatory or Industry Expectations

Organise controls and records around recognised good practice.

03

Operational Improvement

Turn the framework into clear responsibilities and consistent activities.

04

Risk and Impact Control

Identify significant risks, impacts, dependencies, and required actions.

05

Independent Review Readiness

Prepare evidence for customer, scheme, or third-party assessment.

06

Market Credibility

Demonstrate a disciplined and transparent approach to stakeholders.

BUSINESS OUTCOMES

What will your organisation gain?

A well-implemented Building and Civil Engineering Sustainability Benchmark Framework should strengthen daily work—not simply produce documents for an audit.

STANDARD-SPECIFIC FOCUS

Key requirements and controls for ISO 21678:2020.

This section is tailored to the actual subject of the standard rather than using generic ISO wording.

01

Relevant sustainability indicators

NEC defines the responsible roles, practical controls, records, and evidence needed for this area.

02

Assessment boundaries and data quality

NEC defines the responsible roles, practical controls, records, and evidence needed for this area.

03

Benchmark development methodology

NEC defines the responsible roles, practical controls, records, and evidence needed for this area.

04

Comparability and transparent assumptions

NEC defines the responsible roles, practical controls, records, and evidence needed for this area.

05

Target setting and decision support

NEC defines the responsible roles, practical controls, records, and evidence needed for this area.

06

Verification, reporting, and stakeholder communication

NEC defines the responsible roles, practical controls, records, and evidence needed for this area.

SUITABLE ORGANISATIONS

Who can apply or use this framework?

NEC adapts the scope to the organisation size, activities, locations, customer requirements, and risk profile.

Not sure whether it is suitable? Share your business activity and objective with NEC for practical guidance.

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FROM CONSULTANCY TO READINESS

Complete support through a clear eight-step route.

The technical work changes by standard, while responsibilities, milestones, and evidence remain clear.

01

Free Initial Consultation

Understand activities, locations, people, objective, scope, and target timeline.

02

Gap & Readiness Assessment

Review current processes, documents, controls, evidence, and priority gaps.

03

Implementation Plan

Define responsibilities, milestones, required documents, controls, and next steps.

04

Customised Documentation

Develop policies, procedures, forms, records, and controls around actual operations.

05

Implementation & Awareness

Guide employees and managers in applying responsibilities within daily work.

06

Internal Review

Evaluate implementation, complete internal audit or readiness checks, and address findings.

07

Independent Review Readiness

Prepare evidence and the team for the relevant customer, scheme, testing, or third-party review.

08

Continued Support

Maintain the framework, improve performance, and prepare for future review activities.

SERVICE SCOPE

What does NEC support include?

The final scope is confirmed after NEC reviews activities, locations, existing controls, and the required outcome.

ESTIMATED COMPLETION TIME

A realistic route based on readiness.

A defined indicator and benchmark framework commonly takes 4–10 weeks. Data availability and portfolio complexity affect the programme.

TRANSPARENT SCOPE AND PRICING

A fixed proposal before work begins.

Pricing depends on the number of indicators, asset or project scope, data sources, benchmark development, and reporting requirements.

WHY CHOOSE NEC

Practical consultancy focused on lasting improvement.

NEC keeps the system understandable, relevant, and maintainable after the assessment is complete.

01

Simple Process

Clear explanations without unnecessary technical language.

02

Customised Solution

Documents and controls shaped around the organisation—not copied from a generic pack.

03

Complete Assistance

Support from initial assessment through readiness and independent audit coordination.

04

Practical Implementation

A system designed to work in normal operations with manageable evidence.

05

UAE-Wide Support

Consultancy and coordination for organisations across the United Arab Emirates.

06

Reliable Communication

Responsive coordination, clear responsibilities, and practical next steps.

START WITH FOUR SIMPLE DETAILS

Tell NEC what your organisation needs.

Send the company name, business activity, number of employees, and reason for requiring ISO 21678:2020 support. NEC will review the requirement and explain the next steps.

FREQUENTLY ASKED QUESTIONS

Clear answers before the first consultation.

Final timing, pricing, and assessment arrangements are confirmed after the scope review.

No. It provides principles, requirements, and guidance for developing and using sustainability indicators and benchmarks. Any verification depends on the project or reporting scheme being used.

ISO 21678:2020 is the current published edition.

A defined indicator and benchmark framework commonly takes 4–10 weeks. Data availability and portfolio complexity affect the programme.

Pricing depends on the number of indicators, asset or project scope, data sources, benchmark development, and reporting requirements.

Yes. The scope and level of documentation are adapted to the organisation size, activities, risk, locations, and applicable requirements.

ISO 21678 provides principles, requirements, and guidance for sustainability indicators and benchmarks. It is not a general management-system certification standard; verification depends on the project, reporting framework, or assessment scheme.

Yes. NEC can define a multi-site scope, review common and location-specific processes, coordinate responsibilities, and prepare evidence across the required locations.

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Ready to start your ISO 21678:2020 journey?

Whether the objective is a tender, customer requirement, improvement, compliance, or independent assessment, NEC is ready to support the next step.