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Supervisory Skills &
Workplace Management
This Supervisory Skills and Workplace Management course develops practical skills required for effective workplace supervision. Participants learn how to plan and organize work, communicate effectively, coordinate teams, delegate responsibilities, monitor performance and solve workplace problems.
Course Content:
Role and responsibilities of a supervisor
Leadership fundamentals
Planning and organizing work
Effective workplace communication
Team coordination
Delegation
Setting work objectives
Monitoring performance
Giving instructions
Workplace problem solving
Conflict management
Decision-making
Employee motivation
Time management
Safety responsibilities of supervisors
Incident reporting and corrective actions